FAQs

Key Signature Entertainment FAQ’s

 

1. Who is Key Signature and what do you do?

Key Signature Entertainment is a full service entertainment resource! Key Signature Entertainment has been in business for 9 years. Our founder, Brandon Crumpton, has been in the entertainment business for 15 years. We help customers choose and book the best entertainment for their events. We work with a wide variety of musicians, from solo artists to full party bands, and national artists. We also work with novelty artists, like magicians, jugglers, and more. Key Signature also produces concerts, so we can handle production and sound needs for larger events and venues.

 

2. How far in advance should you book your entertainment?

Bands can book up to a year (sometimes longer) out for large events, depending on the musician’s popularity. The sooner a customer can decide on what type of entertainment is a perfect fit for them, the better chance there will be a great option available for their date. At the latest we would recommend booking large event entertainment at least 6 months out. We are happy to recommend different styles of entertainment if a customer is not exactly sure what they want.

 

3. Budgeting – What if I only want a solo musicians, not a 10-piece band?

That is fine! We often book solo musicians, and we work with a wide variety of those. We work with all instruments and genres, and can work with your budget to find the right musician for your event.

 

4. What should I expect when working with Key Signature?

Key Signature’s number one priority is to create an easy and enjoyable experience for our customers while booking event entertainment. We take care of all the details leading up to your date like contracts, getting day of information to artists, coordinating with planners and venue correspondents if necessary, and making sure the artist touches base with you before your date. We make sure that our artists have all details they need well before your event date. You get to do the fun part; pick your entertainment, send us any special requests, and we take care of the rest!

 

5. What if I know I want entertainment but not sure exactly which group?

We are happy to make recommendations for you. We have a large database of artists/bands that we work with, so we can recommend several options for whatever style of entertainment you’re looking for that is within your budget.

 

6. What will the bands wear for my event?

That is up to you! For weddings, most couples prefer black tie/suit, and our artists are prepared to dress up or down for the occasion. If you’re having an outdoor event, our musicians are prepared to dress more casual per your request. Same goes for other kinds of events. We will be sure that our artists touch base with you on that and other details personally, so everyone is on the same page before your date.

 

7. Will you play the music I request?

Our artists/bands are happy to play your requested music. A good way to ensure they will be prepared for any song/announcement requests is to make sure they have all of that information in advance. We recommend giving your band/musician at least two months out from your date to work in or learn materials.

 

8. Can I view our band at another event?

If your band is performing for a public event in your area, you are welcome to go see them perform (and introduce yourself if you wish) before your date. Artists enjoy getting to meet their couples/clients. We do not recommend sending clients/couples to private events.

 

9. Should I meet with my band before my wedding/event date?

Most bands actually do not meet with their clients before an engagement date. Since we act as your liaison between you and your band, we make sure they have all necessary information so that it is not necessary to schedule a meeting with them. This being because your band will play quite a few events between now and your event date.  Our job is to keep your details organized and accessible to the band.  If you absolutely want to meet them prior, we can set that up depending on their availability.

 

10. How do I know that my band is an experienced performer?

All performers listed on our website are artists that we have worked with before. This ensures their reliability, professionalism, and performance experience.

 

11. What is your contract and payment process?

Once you’ve picked the perfect artist for your wedding/event, we take all details and issue a contract. This ensures that all details spoken beforehand will be expected and executed. It also locks in the artist of your choice for that date, so you don’t have to worry about no-shows. As far as payment, we require a 50% deposit within 1-2 weeks of issuing your contract. The balance is to be paid to the band the day of your event, or if you do not want to deal with handing out checks on you big day, you can send us the balance payment one week prior to your date. We hold all funds in a holding account until completion of engagement to ensure quality performance. We accept cash, check, debit card, or credit card for your payments. If you decide to pay your artist/band the day of, they require cash or check.